How To Fix FM811 - > Dunning level &2 is used for account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 811

• Message text: > Dunning level &2 is used for account &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM811 - > Dunning level &2 is used for account &1 ?

  The SAP error message FM811 indicates that a dunning level is being used for an account that is not allowed or is not properly configured. This error typically arises in the context of financial accounting and dunning processes, where the system is trying to apply a dunning procedure to a customer or vendor account.
  Cause:
  
  Incorrect Dunning Level Configuration: The dunning level specified for the account may not be valid or may not be set up correctly in the system.
  Account Status: The account may be in a status that does not allow for dunning (e.g., blocked for dunning).
  Dunning Procedure Settings: The dunning procedure assigned to the account may not be compatible with the dunning level being used.
  Missing Master Data: The customer or vendor master data may be incomplete or incorrectly maintained, leading to issues with dunning.
  
  Solution:
  
  
  Check Dunning Level Configuration:
  
  Go to the dunning configuration settings in SAP (Transaction code: OBA4 or OBA5) and verify that the dunning levels are correctly defined for the dunning procedure assigned to the account.
  Ensure that the dunning levels are properly linked to the relevant accounts.
  
  
  
  Review Account Status:
  
  Check the status of the account in question. Ensure that it is not blocked for dunning. You can do this by reviewing the customer or vendor master data (Transaction codes: FD03 for customers, FK03 for vendors).
  
  
  
  Verify Dunning Procedure:
  
  Ensure that the dunning procedure assigned to the account is appropriate and that it includes the dunning level being referenced in the error message.
  You can check the dunning procedure settings in the configuration (Transaction code: OBA4).
  
  
  
  Update Master Data:
  
  If the master data for the customer or vendor is incomplete, update it to ensure all necessary fields are filled out correctly.
  
  
  
  Test Dunning Run:
  
  After making the necessary adjustments, perform a test dunning run to see if the error persists.
  
  
  
  Related Information:
  
  Dunning Process: Dunning is a process used by companies to remind customers of overdue payments. It typically involves sending out reminders or notices at different levels (e.g., first reminder, second reminder, etc.).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FD03: Display Customer
  FK03: Display Vendor
  OBA4: Dunning Configuration
  OBA5: Dunning Procedure Configuration
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message FM811.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.