How To Fix FM299 - End dunning printout & / &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 299

  • Message text: End dunning printout & / &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FM299 - End dunning printout & / & ?

    The SAP error message FM299, which states "End dunning printout & / &," typically occurs in the context of the dunning process in SAP Financial Accounting (FI). This message indicates that there is an issue with the dunning run or the dunning printout process.

    Cause:

    1. Incomplete Dunning Configuration: The dunning procedure may not be properly configured, leading to issues during the printout phase.
    2. Missing Data: There may be missing or incorrect data in the customer master records or dunning data that prevents the printout from being generated.
    3. Authorization Issues: The user may not have the necessary authorizations to execute the dunning run or printout.
    4. Technical Issues: There could be technical problems such as printer configuration issues, spool issues, or system errors.

    Solution:

    1. Check Dunning Configuration:

      • Ensure that the dunning procedure is correctly set up in the system. This includes checking the dunning levels, dunning texts, and dunning charges.
      • Use transaction code OBD2 to review and adjust the dunning configuration.
    2. Verify Customer Data:

      • Check the customer master records for any missing or incorrect information. Ensure that the dunning data is complete and accurate.
      • Use transaction code FD03 to display customer data and verify the dunning information.
    3. Review Authorization:

      • Ensure that the user executing the dunning run has the necessary authorizations. Check the user roles and authorizations in transaction code SU01.
    4. Check Spool and Printer Settings:

      • Verify that the printer settings are correct and that the spool requests are being processed. Use transaction code SP01 to check the spool requests and their statuses.
      • Ensure that the output device is correctly configured and available.
    5. Run Dunning Program Again:

      • If the above checks do not resolve the issue, try running the dunning program again. Use transaction code F150 to execute the dunning run.
    6. Consult SAP Notes:

      • Check for any relevant SAP Notes that may address this specific error message. You can search for notes in the SAP Support Portal.

    Related Information:

    • Dunning Process: The dunning process in SAP is used to remind customers of overdue payments. It involves generating dunning notices and sending them to customers.
    • Transaction Codes:
      • F150: Dunning Run
      • OBD2: Dunning Procedure Configuration
      • FD03: Display Customer
      • SP01: Spool Request Overview
    • SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and managing the dunning process.

    If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.

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