How To Fix FM226 - Customer & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 226

• Message text: Customer & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM226 - Customer & does not exist ?

  The SAP error message FM226 ("Customer & does not exist") typically occurs when you are trying to process a transaction involving a customer account that the system cannot find in the database. This can happen in various modules, such as Accounts Receivable (FI-AR) or Sales and Distribution (SD).
  Causes:
  
  Incorrect Customer Number: The customer number you are trying to use may be incorrect or mistyped.
  Customer Not Created: The customer account may not have been created in the system.
  Customer Deactivation: The customer account may have been deactivated or marked for deletion.
  Data Synchronization Issues: If you are using multiple systems or environments, there may be synchronization issues where the customer data is not consistent across systems.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
  Create Customer Account: If the customer does not exist, you may need to create a new customer account using transaction code XD01 (for general data) or FD01 (for financial data).
  Check Customer Status: Use transaction code XD03 or FD03 to check the status of the customer. Ensure that the customer is active and not marked for deletion.
  Data Consistency Check: If you are working in a system with multiple environments, ensure that the customer data is consistent across all systems.
  Authorization Check: Ensure that you have the necessary permissions to access customer data. You may need to contact your system administrator for assistance.
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer
  XD03: Display Customer
  FD01: Create Customer (Financial Data)
  FD02: Change Customer (Financial Data)
  FD03: Display Customer (Financial Data)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data.
  
  
  User Roles: Review user roles and authorizations in the system to ensure that the user has access to customer data.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.