How To Fix FKKRA034 - Service types have not been determined for bill.itms for cntrt itms &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKRA - FI-CA Integration with Revenue Accounting

• Message number: 034

• Message text: Service types have not been determined for bill.itms for cntrt itms &1 &2

What causes this issue?

A service type could not be determined during the processing of the
billable item.

System Response

The processing of the follow-on document for the related provider
contract item in the operational load is terminated.

How to fix this error?

Specify a service type.
Please define the service type for the transaction determination for
billable items with product account assignments (posting area 8122) or
for the transaction determination of billable items from CRM (posting
area 8172) or please use event 8206 for determining the service
category.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKRA034 - Service types have not been determined for bill.itms for cntrt itms &1 &2 ?

  The SAP error message FKKRA034 indicates that service types have not been determined for billing items related to a contract item. This typically occurs in the context of contract accounting or billing processes in SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  Cause:
  The error can arise due to several reasons:
  
  Missing Configuration: The service types required for the billing items may not be configured in the system. This can happen if the necessary service types have not been defined in the system or if they are not linked correctly to the billing items.
  Incorrect Master Data: The master data for the contract or billing item may be incomplete or incorrect, leading to the inability to determine the appropriate service types.
  Billing Document Issues: There may be issues with the billing document itself, such as missing or incorrect entries that prevent the system from determining the service types.
  Custom Development: If there are custom developments or enhancements in the billing process, they may not be functioning correctly, leading to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for service types in the SAP system. Ensure that the necessary service types are defined and correctly linked to the relevant billing items.
  Verify that the service types are assigned to the appropriate contract types and billing types.
  
  
  
  Review Master Data:
  
  Check the master data for the contract and billing items. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Validate that the service types are correctly assigned to the relevant contract items.
  
  
  
  Analyze Billing Document:
  
  Review the billing document that triggered the error. Look for any inconsistencies or missing information that could prevent the determination of service types.
  If necessary, try to recreate the billing document to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the error message FKKRA034 for any specific guidance or updates that may address the issue.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the determination of service types is failing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration or master data information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO for configuration, SE11 for data dictionary, or SE80 for development objects to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may provide fixes or additional information regarding this error message.
  Documentation: Review the SAP Help Portal for documentation related to billing and contract accounting to understand the configuration and processes better.
  
  By following these steps, you should be able to identify and resolve the cause of the FKKRA034 error in your SAP system.