How To Fix FKKRA033 - Service types have not been determined for billing document items &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKRA - FI-CA Integration with Revenue Accounting

• Message number: 033

• Message text: Service types have not been determined for billing document items &1 &2

What causes this issue?

A service type could not be determined during the processing of the
billing document item.

System Response

The processing of the follow-on document for the related provider
contract item in the operational load is terminated.

How to fix this error?

Specify a service type.
Please define the service type for the transaction determination for
billable items with product account assignments (posting area 8122) or
for the transaction determination of billable items from CRM (posting
area 8172) or please use event 8206 for determining the service
category.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKRA033 - Service types have not been determined for billing document items &1 &2 ?

  The SAP error message FKKRA033 indicates that service types have not been determined for billing document items. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system is unable to identify the appropriate service types for the items in a billing document.
  Cause:
  
  Missing Configuration: The most common cause is that the necessary configuration for service types has not been set up in the system. This includes missing entries in the relevant customizing tables.
  Incorrect Master Data: The master data for the billing document items may not be correctly maintained, leading to the inability to determine the service types.
  Billing Document Issues: There may be issues with the billing document itself, such as missing or incorrect item categories.
  Integration Issues: If the billing document is generated from another module (like SD or PM), there may be integration issues that prevent the correct service types from being determined.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant configuration for service types in FI-CA.
  Ensure that the service types are defined and correctly assigned to the relevant billing document types.
  
  
  
  Review Master Data:
  
  Check the master data for the billing document items to ensure that all necessary fields are filled out correctly.
  Verify that the relevant service types are assigned to the customer accounts and the billing items.
  
  
  
  Analyze Billing Document:
  
  Review the billing document in question to ensure that all items are correctly defined and that there are no inconsistencies.
  Check the item categories and ensure they are compatible with the service types.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the determination of service types is failing. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the FKKRA033 error for any specific guidance or patches that may address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FBL5N (Customer Line Item Display) or FB03 (Display Document) to analyze the billing documents and their items.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this error.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the FKKRA033 error and implement the necessary solutions to resolve it.