How To Fix FKKOI311 - &1 company code &2 receiver system is blocked by run &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKOI - Outbound Interface: Messages

• Message number: 311

• Message text: &1 company code &2 receiver system is blocked by run &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKOI311 - &1 company code &2 receiver system is blocked by run &3 ?

  The SAP error message FKKOI311 indicates that a company code in the SAP system is blocked due to a specific run. This typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module, where certain processes or runs (like payment runs, billing runs, etc.) can lock the company code to prevent concurrent processing that could lead to data inconsistencies.
  Cause:
  
  Ongoing Process: The company code is currently being processed by a run (e.g., a payment run, billing run, etc.), which locks it for other transactions.
  System Configuration: The system may be configured to block certain operations while a run is in progress to ensure data integrity.
  Error in Previous Run: If a previous run did not complete successfully, it might leave the company code in a blocked state.
  
  Solution:
  
  Check Running Processes: Identify the run that is currently blocking the company code. You can do this by checking the relevant transaction logs or using transaction codes like SM37 (Job Monitoring) to see if there are any jobs running that are related to the company code.
  Wait for Completion: If a run is currently in progress, you may need to wait for it to complete before attempting to process transactions for that company code.
  Terminate the Run: If the run is stuck or taking too long, you may need to terminate it. This can be done through transaction SM37 by selecting the job and choosing to cancel it. Be cautious with this approach, as it may lead to data inconsistencies if not handled properly.
  Check for Locks: Use transaction SM12 to check for any locks on the company code. If there are locks that should not be there, you can delete them (ensure you have the necessary authorizations and understand the implications).
  Consult Documentation: Review SAP documentation or notes related to the specific run that is causing the block for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM37: Job Monitoring
  SM12: Lock Entries
  S001: Job Overview
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message FKKOI311.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further assistance.