How To Fix FKKOI310 - &1 company code &2 in receiver system is blocked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKOI - Outbound Interface: Messages

• Message number: 310

• Message text: &1 company code &2 in receiver system is blocked by user &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKOI310 - &1 company code &2 in receiver system is blocked by user &3 ?

  The SAP error message FKKOI310 indicates that a company code in the receiver system is blocked by a specific user. This error typically occurs in the context of financial transactions, particularly in the area of contract accounts receivable and payable (FI-CA).
  Cause:
  The error message is triggered when a user attempts to perform an operation (such as posting a document or executing a transaction) on a company code that has been locked by another user. This lock can occur for various reasons, including:
  
  User Lock: A user has locked the company code for maintenance or processing purposes.
  Transaction in Progress: Another transaction is currently being processed by the user who has locked the company code.
  System Configuration: The system may have been configured to restrict access to certain company codes under specific conditions.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Identify the Locking User: Check which user has locked the company code. This information is usually provided in the error message itself (user &3).
  
  
  Contact the User: If possible, reach out to the user who has locked the company code to understand why it is locked and if they can release it.
  
  
  Release the Lock: If the locking user is unavailable or if the lock is no longer needed, a system administrator can release the lock. This can typically be done using transaction code SM12 in SAP, where you can view and delete user locks.
  
  
  Check for Background Jobs: Sometimes, background jobs may also lock company codes. Check if there are any running jobs that might be causing the lock.
  
  
  Review Configuration: If this issue occurs frequently, review the configuration settings related to user locks and company code access to ensure they align with your business processes.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage user locks.
  SM21: To check system logs for any related issues.
  SU01: To manage user profiles and authorizations.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user locks and transaction processing in FI-CA.
  
  
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message FKKOI310.