How To Fix FKKINV390 - Credit amount &1 &2 not within allowed limits &3 - &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 390

• Message text: Credit amount &1 &2 not within allowed limits &3 - &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV390 - Credit amount &1 &2 not within allowed limits &3 - &4 ?

  The SAP error message FKKINV390 indicates that a credit amount is not within the allowed limits defined in the system. This error typically occurs in the context of billing or invoicing in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules.
  Cause:
  The error message is triggered when the credit amount being processed (denoted by &1 and &2 in the message) falls outside the predefined limits (denoted by &3 and &4). These limits are usually set in the configuration of the billing or invoicing process and can be related to:
  
  Credit Limit Settings: The customer may have a credit limit that is being exceeded.
  Billing Document Configuration: The configuration for billing documents may have specific rules regarding the minimum and maximum credit amounts.
  Contractual Agreements: There may be contractual terms that restrict the amount of credit that can be issued.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Credit Limits: Review the credit limits set for the customer in the system. You can do this by navigating to the customer master data and checking the credit management settings.
  
  
  Review Billing Document Configuration: Check the configuration settings for billing documents in the SAP system. Ensure that the allowed credit limits are set correctly according to business requirements.
  
  
  Adjust Credit Amount: If the credit amount being processed is indeed valid but exceeds the limits, consider adjusting the amount to fall within the allowed range.
  
  
  Consult with Business Users: If the limits need to be changed, consult with relevant business users or stakeholders to determine the appropriate limits based on business needs.
  
  
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FD32 (Change Customer Credit Management) or FBL5N (Customer Line Item Display) to review customer credit settings.
  Configuration Path: The configuration for credit limits can typically be found under the following path in SPRO: 
  
  Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Customer Accounts -> Master Data -> Define Credit Control Area.
  
  
  Error Handling: Ensure that proper error handling and logging mechanisms are in place to capture such errors for future analysis.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.