How To Fix FKKINV385 - Specify a clarification reason

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 385

• Message text: Specify a clarification reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV385 - Specify a clarification reason ?

  The SAP error message FKKINV385, which states "Specify a clarification reason," typically occurs in the context of the SAP Convergent Invoicing (CI) or Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that a clarification reason must be provided for a specific action, often related to invoice processing or adjustments.
  Cause:
  The error arises when a user attempts to perform an action that requires a clarification reason, but none has been specified. This could happen in scenarios such as:
  
  Attempting to post an invoice or adjustment without providing a reason for clarification.
  Processing a disputed invoice or a correction that requires justification.
  
  Solution:
  To resolve the FKKINV385 error, follow these steps:
  
  
  Identify the Context: Determine the specific transaction or process you are attempting to execute when the error occurs.
  
  
  Provide a Clarification Reason:
  
  Look for a field labeled "Clarification Reason" or similar in the transaction screen.
  Select or enter an appropriate reason from the available options. This could be a predefined list of reasons set up in your SAP system.
  
  
  
  Check Configuration: If you are unsure about the available clarification reasons, you may need to check the configuration settings in your SAP system. This can typically be done by:
  
  Navigating to the relevant customizing settings in SPRO.
  Ensuring that the clarification reasons are defined and active.
  
  
  
  Consult Documentation: If you are still facing issues, refer to your organization's internal documentation or SAP help resources for guidance on the specific transaction you are working with.
  
  
  Contact Support: If the problem persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to invoicing and clarification processes in SAP FI-CA or CI.
  User Roles: Ensure that you have the necessary permissions to enter clarification reasons in the system.
  Training: If you are new to SAP or the specific module, consider undergoing training to better understand the invoicing processes and error handling.
  
  By following these steps, you should be able to resolve the FKKINV385 error and proceed with your invoicing tasks in SAP.