Message type: E = Error
Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable
Message number: 378
Message text: Clarification cases already exist for source document &1 &2
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The SAP error message FKKINV378 indicates that there are already existing clarification cases for the specified source document. This typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, where clarification cases are used to manage discrepancies or issues related to invoices or payments.
Cause: The error arises when you attempt to create a new clarification case for a document that already has one or more clarification cases associated with it. This is a safeguard to prevent duplicate clarification cases for the same issue, which could lead to confusion and inefficiencies in handling the discrepancies.
Solution: To resolve this error, you can take the following steps: Check Existing Clarification Cases: Use transaction codes such as FKKCLAR or FPL9 to view existing clarification cases related to the source document. You will need to enter the document number and the relevant company code to find the associated clarification cases. Review the Clarification Cases: Analyze the
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FKKINV377 Error messge &1 &2 triggers a clarification case
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FKKINV376 Checks for source document &1 &2 have not reported any exceptions
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FKKINV379 ------------- Check of source document &1 &2 ---------------------
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FKKINV380 ------------- Check of invoicing document -------------------
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