How To Fix FKKINV338 - Reversal reason &1 for reversal of invoicing documents is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 338

• Message text: Reversal reason &1 for reversal of invoicing documents is unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV338 - Reversal reason &1 for reversal of invoicing documents is unknown ?

  The SAP error message FKKINV338 indicates that there is an issue with the reversal of invoicing documents in the SAP system. Specifically, it states that the reversal reason provided is unknown or not defined in the system. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when trying to reverse an invoice.
  Cause:
  
  Invalid Reversal Reason: The reversal reason specified in the reversal process does not exist in the system or is not configured correctly.
  Configuration Issues: The configuration for the reversal reasons in the system may not be set up properly, leading to the system not recognizing the specified reason.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal with the specified reason.
  Data Integrity Issues: There may be inconsistencies or missing data in the invoicing documents that prevent the reversal from being processed.
  
  Solution:
  
  
  Check Reversal Reason: Verify that the reversal reason you are using is valid and exists in the system. You can do this by navigating to the configuration settings for reversal reasons in the SAP system.
  
  Path: SPRO ? Financial Accounting ? Contract Accounts Receivable and Payable ? Basic Functions ? Reversal ? Define Reversal Reasons.
  
  
  
  Configure Reversal Reasons: If the reversal reason is not defined, you may need to create it. Ensure that the reversal reason is properly configured with the necessary settings.
  
  
  Review User Authorizations: Check if the user attempting the reversal has the appropriate authorizations to perform the action. You may need to consult with your SAP security team to ensure the user has the necessary roles and permissions.
  
  
  Check Document Status: Ensure that the invoice document you are trying to reverse is in a status that allows for reversal. If the document has already been reversed or is in a closed status, it may not be possible to reverse it again.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
  
  
  Testing in a Development Environment: If possible, test the reversal process in a development or quality assurance environment to ensure that the issue can be replicated and resolved without affecting production data.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FPL9 (Display Document) or FPL1 (Create Document) to view or create invoices and their reversal reasons.
  Documentation: Refer to SAP Help documentation for detailed information on contract accounts and the reversal process.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.