How To Fix FKKINV310 - Action code &1 for deferred revenues is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 310

• Message text: Action code &1 for deferred revenues is inconsistent

What causes this issue?

The <DS:DE.DEFREV_ACTION_KK>action code</> &V1& for delayed revenue is
inconsistent for one of the following reasons:
Value "01" can only be set for posting-relevant items
Value "02" can only be set for items that are not
<DS:DE.POSTREL_KK>posting-relevant</>. The
<DS:DE.PRINT_SUBSTITUTE_KK>substitute group for invoice printing</>
cannot be set
Value &V1& is unknown

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV310 - Action code &1 for deferred revenues is inconsistent ?

  The SAP error message FKKINV310 indicates that there is an inconsistency related to deferred revenues in the system. This error typically arises in the context of billing and revenue recognition processes, particularly when dealing with deferred revenue accounts in the SAP Convergent Invoicing (CI) or Contract Accounts Receivable and Payable (FI-CA) modules.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Incorrect Configuration: The configuration settings for deferred revenue accounts may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to billing documents, such as missing or incorrect entries in the relevant tables.
  Incomplete Processing: The billing or invoicing process may not have been completed properly, leading to discrepancies in the deferred revenue accounts.
  Manual Adjustments: Manual adjustments to accounts or documents that do not follow the standard process can lead to inconsistencies.
  
  Solution:
  To resolve the FKKINV310 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings for deferred revenue accounts in the SAP system. Ensure that all relevant settings are correctly defined.
  Analyze Billing Documents: Check the billing documents associated with the error. Look for any inconsistencies or missing information that could be causing the issue.
  Run Consistency Checks: Use SAP transaction codes such as FKKINV or FKKINV_CHECK to run consistency checks on the billing documents and deferred revenue accounts.
  Review Logs: Check the application logs for any additional error messages or warnings that may provide more context about the inconsistency.
  Correct Data: If you identify any incorrect or missing data, make the necessary corrections. This may involve adjusting billing documents or updating account information.
  Consult Documentation: Refer to SAP documentation or notes related to FKKINV310 for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) and FBL1N (Vendor Line Item Display) to analyze account balances.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FKKINV310 error. SAP frequently releases updates that address specific error messages.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the FKKINV310 error in your SAP system.