How To Fix FKKINV214 - Clearing reset for invoicing document &1 terminated by user

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 214

• Message text: Clearing reset for invoicing document &1 terminated by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV214 - Clearing reset for invoicing document &1 terminated by user ?

  The SAP error message FKKINV214 indicates that the clearing reset for an invoicing document was terminated by the user. This typically occurs in the context of the SAP Convergent Invoicing (CI) module, which is part of the SAP Financials suite.
  Cause:
  
  User Intervention: The most straightforward cause is that the user manually terminated the process. This could happen if the user realized that the action was not needed or if they encountered an unexpected issue.
  System Timeout: If the process takes too long, it might be terminated due to a timeout setting.
  Lock Issues: If another user or process is accessing the same document, it may lead to a situation where the clearing reset cannot proceed.
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the invoicing document that prevent the clearing reset from completing successfully.
  
  Solution:
  
  Check User Actions: Verify if the user intentionally terminated the process. If so, determine the reason and whether the action was appropriate.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about why the process was terminated.
  Re-attempt the Process: If the termination was unintentional, try to re-initiate the clearing reset process for the invoicing document.
  Check for Locks: Use transaction SM12 to check for any locks on the invoicing document. If locks are found, coordinate with the relevant users to resolve them.
  Data Consistency Check: Ensure that the invoicing document is in a consistent state. You may need to run consistency checks or consult with your SAP support team if there are data integrity issues.
  System Configuration: Review the system configuration settings related to timeouts and process handling to ensure they are appropriate for your business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKINV (for invoicing) and FBL1N (for vendor line items) to investigate further.
  SAP Notes: Check the SAP Support Portal for any notes related to FKKINV214, as there may be specific patches or updates that address known issues.
  Documentation: Review the SAP documentation for Convergent Invoicing to understand the expected behavior and any prerequisites for clearing resets.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with SAP's customer support for more in-depth troubleshooting.