How To Fix FKKINV064 - Billing document &1 cannot be reversed or adjusted

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 064

• Message text: Billing document &1 cannot be reversed or adjusted

trados = fi

What causes this issue?

A billing document can only be reversed or <DS:DE.ADJUSTMENT_KK>adjusted
</> if it fulfills the following conditions:
It is not <DS:DE.SIMULATED_KK>simulated</>.
It is not <DS:DE.REVERSEDBILLDOC_KK>reversed</>.
It is not a <DS:DE.REVERSALBILLDOC_KK>reversal document</>.
It is not an <DS:DE.ADJUSTEDBILLDOC_KK>adjusted</> billing document.
<DS:DE.BILLDOCNO_KK>Billing document</> &v1& does not fulfill these
conditions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV064 - Billing document &1 cannot be reversed or adjusted ?

  The SAP error message FKKINV064 indicates that a billing document cannot be reversed or adjusted. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when trying to perform operations on billing documents that are not allowed due to certain conditions.
  Causes of the Error
  
  
  Document Status: The billing document may be in a status that does not allow for reversal or adjustment. For example, if the document has already been cleared or if it is in a closed period.
  
  
  Document Type Restrictions: Certain document types may have restrictions that prevent them from being reversed or adjusted.
  
  
  Dependencies on Other Documents: The billing document may be linked to other documents (e.g., payments, invoices) that prevent it from being modified.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal or adjustment.
  
  
  Configuration Settings: There may be specific configuration settings in the system that restrict the reversal or adjustment of certain billing documents.
  
  
  Solutions
  
  
  Check Document Status: Verify the status of the billing document. If it is cleared or in a closed period, you may need to take additional steps to reverse the clearing or open the period.
  
  
  Review Document Type: Ensure that the document type allows for reversal or adjustment. If not, you may need to create a new document or use a different method to correct the issue.
  
  
  Check Dependencies: Investigate if there are any linked documents that are preventing the reversal. You may need to reverse or adjust those documents first.
  
  
  Authorization Check: Ensure that the user attempting the reversal has the necessary permissions. If not, contact your system administrator to grant the required authorizations.
  
  
  Consult Configuration: Review the configuration settings in the system related to billing documents. If necessary, consult with your SAP functional consultant to adjust the settings.
  
  
  Use Alternative Methods: If reversal is not possible, consider using alternative methods such as creating a credit memo or a new billing document to correct the financial records.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (to reverse accounting documents) or FBL5N (to display customer line items) to help in troubleshooting.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  Documentation: Review SAP documentation related to billing and invoicing processes in FI-CA for more insights into handling billing documents.
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.