How To Fix FKKID_MSG070 - Confirmation header with document number &1 item &2 is locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKID_MSG - Messages for FI-CA Loc. Cross-Country

• Message number: 070

• Message text: Confirmation header with document number &1 item &2 is locked by user &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKID_MSG070 - Confirmation header with document number &1 item &2 is locked by user &3 ?

  The SAP error message FKKID_MSG070 indicates that a confirmation header with a specific document number and item is locked by another user. This typically occurs in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules, where multiple users may be trying to access or modify the same document simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the document, which locks it for other users.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens a document for editing, it gets locked until the user saves or cancels the operation.
  Long-running Transactions: If a transaction takes a long time to complete, it may hold the lock for an extended period, causing other users to encounter this error.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
  Identify the Locking User: If you have the necessary authorizations, you can check which user is holding the lock. You can do this using transaction code SM12 (Display and Delete Locks). Look for the document number and see which user is locking it.
  Contact the User: If you identify the user who is locking the document, you can reach out to them to see if they can complete their task or release the lock.
  Release the Lock: If the locking user is no longer active (e.g., they have logged off unexpectedly), a system administrator can manually release the lock using transaction code SM12.
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if any background jobs are running that might be causing the lock.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be exclusive (preventing all other access) or shared (allowing read access).
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps) for further investigation.
  User Training: Ensure that users are trained on how to properly handle documents to minimize locking issues, such as saving changes promptly or avoiding long transactions.
  
  If the issue persists or if you encounter frequent locking issues, it may be worth discussing with your SAP Basis team or system administrator to analyze the locking behavior and optimize the system configuration.