How To Fix FKKFMCHK_CUSTOM004 - Posting is not possible in credit memo scenario selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKFMCHK_CUSTOM - Customizable Messages for Funds Management

• Message number: 004

• Message text: Posting is not possible in credit memo scenario selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKFMCHK_CUSTOM004 - Posting is not possible in credit memo scenario selected ?

  The SAP error message FKKFMCHK_CUSTOM004 indicates that posting is not possible in the credit memo scenario selected. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when there are issues related to the configuration or the data being processed.
  Causes:
  
  Incorrect Configuration: The credit memo scenario may not be properly configured in the system. This could involve settings related to the credit memo types, account determination, or other related configurations.
  Document Type Restrictions: The document type used for the credit memo may not allow postings in certain scenarios or may not be set up correctly.
  Inconsistent Data: There may be inconsistencies in the data being processed, such as missing or incorrect account assignments, or the credit memo may not be linked to a valid invoice.
  Business Rules: Certain business rules or validations may prevent the posting of credit memos under specific conditions.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for credit memo processing in the FI-CA module. Ensure that the credit memo types and related settings are correctly defined.
  
  Transaction codes like OBBZ (for document types) and OBA7 (for account determination) can be useful.
  
  
  
  Review Document Type: Ensure that the document type used for the credit memo allows for the posting you are attempting. You may need to adjust the settings for the document type in the configuration.
  
  
  Validate Data: Check the data being processed for the credit memo. Ensure that all required fields are filled out correctly and that the credit memo is linked to a valid invoice or transaction.
  
  
  Consult Business Rules: Review any business rules or validations that may be in place. This may involve consulting with your finance team or reviewing documentation related to your organization's specific processes.
  
  
  Error Logs: Check the application logs for more detailed error messages that may provide additional context on why the posting is not possible. You can use transaction SLG1 to view application logs.
  
  
  Testing: If changes are made to the configuration or data, perform testing to ensure that the issue is resolved and that credit memos can be posted successfully.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on configuration settings.
  Documentation: Review SAP documentation related to credit memo processing in FI-CA for best practices and configuration guidelines.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.