How To Fix FKKEXC252 - Payment &3 of cash desk &1/&2 posted under document number &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKEXC - Message Class for External Payments

  • Message number: 252

  • Message text: Payment &3 of cash desk &1/&2 posted under document number &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


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  • What is the cause and solution for SAP error message FKKEXC252 - Payment &3 of cash desk &1/&2 posted under document number &4 ?

    The SAP error message FKKEXC252 typically relates to issues in the Financial Accounting (FI) module, specifically in the context of cash desk operations and payment processing. This error indicates that a payment has been posted under a specific document number, but there may be issues related to the cash desk or the payment itself.

    Cause:

    1. Incorrect Cash Desk Configuration: The cash desk may not be properly configured in the system, leading to issues when processing payments.
    2. Document Number Issues: The document number referenced may not exist, or there may be inconsistencies in the document flow.
    3. Payment Processing Errors: There could be issues with the payment method or the payment processing logic.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the transaction.
    5. Data Inconsistencies: There may be inconsistencies in the data related to the cash desk or the payment.

    Solution:

    1. Check Cash Desk Configuration: Verify that the cash desk is correctly configured in the system. Ensure that all necessary settings are in place.
    2. Validate Document Number: Check if the document number mentioned in the error message exists and is valid. You can do this by searching for the document in the relevant transaction.
    3. Review Payment Method: Ensure that the payment method used is valid and properly set up in the system.
    4. User Authorizations: Confirm that the user has the necessary authorizations to perform the payment posting. If not, contact your system administrator to grant the required permissions.
    5. Data Consistency Check: Run consistency checks on the data related to the cash desk and payment to identify any discrepancies.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), and FBL5N (Customer Line Item Display) to investigate the document flow.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on cash desk operations and payment processing.
    • Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further investigation.

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