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Message type: E = Error
Message class: FKKEXC - Message Class for External Payments
Message number: 252
Message text: Payment &3 of cash desk &1/&2 posted under document number &4
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FKKEXC252
- Payment &3 of cash desk &1/&2 posted under document number &4 ?The SAP error message FKKEXC252 typically relates to issues in the Financial Accounting (FI) module, specifically in the context of cash desk operations and payment processing. This error indicates that a payment has been posted under a specific document number, but there may be issues related to the cash desk or the payment itself.
Cause:
- Incorrect Cash Desk Configuration: The cash desk may not be properly configured in the system, leading to issues when processing payments.
- Document Number Issues: The document number referenced may not exist, or there may be inconsistencies in the document flow.
- Payment Processing Errors: There could be issues with the payment method or the payment processing logic.
- Authorization Issues: The user may not have the necessary authorizations to perform the transaction.
- Data Inconsistencies: There may be inconsistencies in the data related to the cash desk or the payment.
Solution:
- Check Cash Desk Configuration: Verify that the cash desk is correctly configured in the system. Ensure that all necessary settings are in place.
- Validate Document Number: Check if the document number mentioned in the error message exists and is valid. You can do this by searching for the document in the relevant transaction.
- Review Payment Method: Ensure that the payment method used is valid and properly set up in the system.
- User Authorizations: Confirm that the user has the necessary authorizations to perform the payment posting. If not, contact your system administrator to grant the required permissions.
- Data Consistency Check: Run consistency checks on the data related to the cash desk and payment to identify any discrepancies.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
Related Information:
If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further investigation.
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