How To Fix FKKEXC251 - Payment &3 from cash desk &1/&2 for payment category &4 was not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 251

• Message text: Payment &3 from cash desk &1/&2 for payment category &4 was not processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC251 - Payment &3 from cash desk &1/&2 for payment category &4 was not processed ?

  The SAP error message FKKEXC251 indicates that a payment from a cash desk was not processed due to specific issues related to the payment category. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Payment Category: The payment category specified may not be valid or may not be configured correctly in the system.
  Cash Desk Configuration: The cash desk settings may not allow for the processing of the specified payment category.
  Missing Authorizations: The user may lack the necessary authorizations to process payments for the specified cash desk or payment category.
  Technical Issues: There may be underlying technical issues, such as system errors or configuration problems, that prevent the payment from being processed.
  Data Inconsistencies: There could be inconsistencies in the data related to the payment, such as missing or incorrect information.
  
  Solutions:
  
  
  Check Payment Category Configuration:
  
  Verify that the payment category specified in the error message is correctly configured in the system. This can be done by checking the configuration settings in the SAP system (transaction code: SPRO).
  
  
  
  Review Cash Desk Settings:
  
  Ensure that the cash desk is set up to handle the specified payment category. Check the cash desk configuration for any restrictions or settings that may prevent processing.
  
  
  
  User Authorizations:
  
  Confirm that the user attempting to process the payment has the necessary authorizations. This can be checked in the user roles and authorizations assigned to the user.
  
  
  
  Check for Technical Issues:
  
  Look for any system logs or error messages that may provide additional context about the failure. Transaction codes like SLG1 (Application Log) can be useful for this purpose.
  
  
  
  Data Validation:
  
  Validate the data being used for the payment. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the error message for any specific guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKOP (for processing payments) and FBL5N (for account balance display) to help troubleshoot the issue.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.