How To Fix FKKEXC204 - No payments found for grouping key &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 204

• Message text: No payments found for grouping key &3

What causes this issue?

No payments have been received for grouping key &V3& of cash desk &V2&,
branch &V1&.

System Response

No follow-on postings can be created for the system.

How to fix this error?

Check whether there are corresponding entries in the XI monitor for the
payments. If these entries are missing, contract the operator of the
external cash desk to request the payments again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC204 - No payments found for grouping key &3 ?

  The SAP error message FKKEXC204: No payments found for grouping key &3 typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that the system could not find any payment documents associated with the specified grouping key. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Payments: There may be no payments recorded in the system for the specified grouping key. This could happen if payments have not been processed or if they were incorrectly posted.
  Incorrect Grouping Key: The grouping key specified in the transaction may be incorrect or does not correspond to any existing payment records.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the absence of expected payment records.
  Authorization Issues: The user may not have the necessary authorizations to view or access the payment records associated with the grouping key.
  
  Solutions:
  
  Verify Grouping Key: Check the grouping key used in the transaction to ensure it is correct. You can do this by reviewing the relevant documents or payment records.
  Check Payment Records: Navigate to the payment documents in the system to confirm whether any payments exist for the specified grouping key. Use transaction codes like FPL9 (Display Payment) or FPL1 (Display Payment List) to review payment details.
  Reprocess Payments: If payments were not processed, ensure that they are correctly entered and processed in the system. This may involve re-running payment runs or correcting any errors in the payment processing.
  Review Authorizations: Ensure that the user has the necessary permissions to access the payment records. If not, contact your system administrator to adjust the authorizations.
  Consult Logs: Check system logs for any errors or warnings that may provide additional context about why the payments are not found.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FPL1, FPL9, and FQEVENT for payment processing and reporting.
  SAP Notes: Search for SAP Notes related to FKKEXC204 for any patches or updates that may address this issue.
  Documentation: Review SAP documentation for the FI-CA module to understand how payments and grouping keys are managed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FKKEXC204 error message.