How To Fix FKKEXC168 - Unable to reverse payment &1

FKKEXC168 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 168

• Message text: Unable to reverse payment &1

What causes this issue?

You have tried to reverse payment &v1& of branch &v2&/cash desk &v3&.
Payment &v1& was included in payment lot &v4&. However, there is no
payment document for the lot item.

System Response

The reversal is not executed.

How to fix this error?

Post payment lot &v4& or postprocess it.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FKKEXC168 - Details

• The SAP error message FKKEXC168 "Unable to reverse payment &1" typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system is unable to reverse a payment due to certain conditions or constraints.
  Causes:
  
  Payment Already Reversed: The payment you are trying to reverse may have already been reversed or canceled.
  Document Status: The payment document may be in a status that does not allow for reversal (e.g., it may be cleared or settled).
  Posting Period: The posting period for the payment may be closed, preventing any further changes.
  Dependencies on Other Documents: The payment may be linked to other documents (like invoices or credit memos) that are preventing the reversal.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal.
  Technical Issues: There may be technical issues or inconsistencies in the database that are preventing the reversal.
  
  Solutions:
  
  Check Document