How To Fix FKKEXC166 - Payment &1 of branch/cash desk &2/&3 is already reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 166

• Message text: Payment &1 of branch/cash desk &2/&3 is already reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC166 - Payment &1 of branch/cash desk &2/&3 is already reversed ?

  The SAP error message FKKEXC166 indicates that a payment has already been reversed for a specific branch or cash desk. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
  Cause:
  The error arises when you attempt to reverse a payment that has already been reversed. This can happen due to:
  
  Duplicate Reversal Attempt: The payment has already been reversed, and you are trying to reverse it again.
  Incorrect Payment Reference: The payment reference or details you are using to reverse may not match the original payment.
  System Configuration Issues: There may be issues with the configuration of the cash desk or branch settings in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment History:
  
  Review the payment history for the specific branch/cash desk to confirm whether the payment has indeed been reversed. You can do this by checking the relevant transaction logs or reports in SAP.
  
  
  
  Verify Payment Details:
  
  Ensure that you are using the correct payment reference and details when attempting to reverse the payment. Double-check the payment document number and the branch/cash desk information.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the payment status, consult with your finance or accounting team to get clarity on the payment and reversal status.
  
  
  
  Use Correct Transaction:
  
  Make sure you are using the correct transaction code for reversing payments. In SAP, the transaction code for reversing payments in FI-CA is typically FPE1 or FPE2, depending on your specific needs.
  
  
  
  System Configuration:
  
  If the issue persists, it may be necessary to check the configuration settings for the cash desk and branch in the SAP system. This may require assistance from an SAP consultant or your IT department.
  
  
  
  Documentation:
  
  Document the error and the steps taken to resolve it. This can help in future troubleshooting and may be useful for your SAP support team.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FPE1 (Reverse Payment) and FPE2 (Display Payment).
  User Manuals: Refer to user manuals or training materials for the FI-CA module for more detailed instructions on handling payments and reversals.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.