How To Fix FKKEXC016 - Unable to select unique data record for payment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 016

• Message text: Unable to select unique data record for payment &1

What causes this issue?

You have tried to find a unique record in database table <LS>DFKKEXC</>
for payment &V1& of branch &V3&, cash desk &V2&. However, there are at
least two data records.

System Response

The system could not determine a unique data record.

How to fix this error?

When you access the database you have to specify a payment category as a
selection.

Procedure for System Administrators

INCLUDE FICA_NA_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC016 - Unable to select unique data record for payment &1 ?

  The SAP error message FKKEXC016 ("Unable to select unique data record for payment &1") typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that the system is unable to find a unique record for the specified payment document, which can happen for several reasons.
  Causes:
  
  Duplicate Records: There may be multiple records in the database that match the criteria for the payment document, leading to ambiguity.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect entries in related tables.
  Incorrect Payment Document: The payment document number provided may not exist or may have been entered incorrectly.
  Authorization Issues: The user may not have the necessary authorizations to access the payment document.
  Configuration Issues: There may be issues with the configuration of the FI-CA module that affect how payment documents are processed.
  
  Solutions:
  
  Check for Duplicates: Use transaction codes like FBL5N or FBL1N to check for duplicate records related to the payment document. If duplicates exist, you may need to resolve them.
  Verify Payment Document: Ensure that the payment document number is correct and exists in the system. You can use transaction F-28 or F-32 to check the status of the payment.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and correct any inconsistencies. This may involve using transaction codes like SARA for archiving or SE11 to check table entries.
  Authorization Check: Ensure that the user has the necessary authorizations to access the payment document. This can be checked in the user roles and profiles.
  Consult Configuration: Review the configuration settings in the FI-CA module to ensure that they are set up correctly. This may involve consulting with your SAP Basis or FI-CA configuration team.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), FBL1N (Vendor Line Item Display), F-28 (Post Incoming Payments), and F-32 (Clear Customer).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to FI-CA for best practices and guidelines on handling payment documents.
  
  If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an experienced SAP FI-CA consultant for further assistance.