How To Fix FKKEXC012 - &1 is an offline branch; correct your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 012

• Message text: &1 is an offline branch; correct your entry

What causes this issue?

Branch &V1& is an <DS:DE.XEXTC_KK>offline branch</> with no reference to
an <DS:GLOS.446073555C85004CE10000000A155435>agent</>.

System Response

The system refuses the entry.

How to fix this error?

Correct your entry and select a branch that is assigned to an
<DS:GLOS.446073555C85004CE10000000A155435>agent</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC012 - &1 is an offline branch; correct your entry ?

  The SAP error message FKKEXC012 indicates that you are trying to process a transaction related to an offline branch in the SAP system. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system detects that the branch you are working with is not currently active or is set to offline status.
  Cause:
  
  Branch Status: The branch you are trying to use is marked as "offline" in the system. This could be due to maintenance, configuration changes, or it being intentionally set to offline for operational reasons.
  Configuration Issues: There may be configuration settings in the system that have not been properly set up for the branch.
  Data Entry Error: The entry you are trying to make may be incorrectly associated with the offline branch.
  
  Solution:
  
  Check Branch Status: Verify the status of the branch in the system. You can do this by navigating to the relevant configuration settings in SAP and checking if the branch is indeed set to offline.
  Activate the Branch: If the branch should be active, you may need to change its status from offline to online. This typically requires appropriate authorization and may involve coordination with your SAP administrator or IT department.
  Correct Your Entry: If the branch is intentionally offline, you will need to either select a different branch that is online or adjust your transaction to comply with the current system settings.
  Consult Documentation: Review any relevant documentation or guidelines provided by your organization regarding branch management and transaction processing in SAP.
  Contact Support: If you are unsure about how to proceed or if the issue persists, consider reaching out to your SAP support team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to branch management and FI-CA processing, such as OBY6 for branch settings.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to branch statuses or to process transactions.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error message FKKEXC012 and continue with your transaction processing in SAP.