How To Fix FKKEXC011 - &1 is an online branch; correct your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 011

• Message text: &1 is an online branch; correct your entry

What causes this issue?

Branch &V1& entered is an <DS:DE.XEXTC_KK>online branch</>.

System Response

The system refuses the entry.

How to fix this error?

Correct your entry and select an offline branch or an
<DS:GLOS.446073555C85004CE10000000A155435>agent</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC011 - &1 is an online branch; correct your entry ?

  The SAP error message FKKEXC011 typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the entry you are trying to process is associated with an online branch, and therefore, it cannot be processed in the way you are attempting.
  Cause:
  The error message is triggered when:
  
  You are trying to post a transaction or make an entry that is not allowed for an online branch.
  The branch you are working with is configured as an online branch in the system, which means it has specific processing rules that differ from offline branches.
  There may be a mismatch in the configuration settings or the data entry that does not comply with the rules for online branches.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Branch Configuration:
  
  Verify the configuration of the branch in question. Ensure that it is set up correctly as an online branch and that the settings align with the intended processing rules.
  
  
  
  Correct the Entry:
  
  Review the entry you are trying to make. Ensure that it complies with the requirements for online branches. This may involve changing the type of transaction or the data being entered.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific guidelines on processing transactions for online branches. This can provide insights into what is permissible.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to perform the action you are attempting. Sometimes, restrictions can lead to errors.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to branch management and financial postings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or patches that address known issues.
  Training: If you frequently encounter issues with online branches, consider additional training or resources to better understand the specific requirements and configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.