How To Fix FKKEXC011 - &1 is an online branch; correct your entry

FKKEXC011 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 011

• Message text: &1 is an online branch; correct your entry

What causes this issue?

Branch &V1& entered is an <DS:DE.XEXTC_KK>online branch</>.

System Response

The system refuses the entry.

How to fix this error?

Correct your entry and select an offline branch or an
<DS:GLOS.446073555C85004CE10000000A155435>agent</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FKKEXC011 - Details

• The SAP error message FKKEXC011 typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the entry you are trying to process is associated with an online branch, and therefore, it cannot be processed in the way you are attempting.
  
  Cause:
  The error message is triggered when:
  
  You are trying to post a transaction or make an entry that is not allowed for an online branch.
  The branch you are working with is configured as an online branch in the system, which means it has specific processing rules that differ from offline branches.
  There may be a mismatch in the configuration settings or the data entry that does not comply with the rules for online branches.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Branch Configuration:
  
  Verify the configuration of the branch in question. Ensure that it is set up correctly as