How To Fix FKKDM003 - Case cannot be created; currency is not unique

FKKDM003 - Overview

• Message type: E = Error

• Message class: FKKDM - Messages for Case Management in FI-CA

• Message number: 003

• Message text: Case cannot be created; currency is not unique

trados = docu -> fi -> fica

What causes this issue?

The items contained in a collection case must all be posted in the same
currency.

System Response

The processing is terminated.

How to fix this error?

Make sure that a case is created only for items with the same
transaction currency.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FKKDM003 - Details

• The SAP error message FKKDM003 indicates that a case cannot be created because the currency is not unique. This typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there are multiple currencies involved in the transaction or case creation process.
  
  Cause:
  
  Multiple Currencies: The system has detected that there are multiple currencies associated with the case or the related transactions. This can happen if different line items or accounts are using different currencies.
  
  Configuration Issues: There may be configuration settings in the system that do not allow for multiple currencies in a single case.
  Data Inconsistency: There might be inconsistencies in the data being processed, such as different currencies being assigned to the same case or transaction.
  
  
  Solution:
  
  Check Currency Settings: Review the currency settings in the relevant master data (e.g., customer master, contract accounts) to ensure that they are consistent and that only one currency is