How To Fix FKKDM002 - Case cannot be created; business partner is not unique

FKKDM002 - Overview

• Message type: E = Error

• Message class: FKKDM - Messages for Case Management in FI-CA

• Message number: 002

• Message text: Case cannot be created; business partner is not unique

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKDM002 - Case cannot be created; business partner is not unique ?

  The SAP error message FKKDM002 indicates that a case cannot be created because the business partner is not unique. This typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, where business partners are used to manage customer and vendor data.
  
  Cause:
  The error arises when the system finds multiple entries for the same business partner in the relevant context, which leads to ambiguity. This can happen due to:
  
  Duplicate Business Partner Entries: There are multiple business partner records with the same identification (e.g., name, address, or other key fields).
  Incorrect Configuration: The system may be configured in a way that does not allow for the creation of cases when there are duplicates.
  Data Migration Issues: If data has been migrated from another system, it may have resulted in duplicate entries.
  Inconsistent Data: There may be inconsistencies in the data that prevent the system from identifying a unique business partner.
  
  
  Solution:
  To resolve the