How To Fix FKKDM001 - Case cannot be created; no items specified

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKDM - Messages for Case Management in FI-CA

• Message number: 001

• Message text: Case cannot be created; no items specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKDM001 - Case cannot be created; no items specified ?

  The SAP error message FKKDM001 indicates that a case cannot be created because no items have been specified. This error typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with dunning processes or case management.
  Cause:
  The error arises when you attempt to create a case (for example, a dunning case) without specifying any items or documents that should be included in that case. This can happen due to several reasons:
  
  No Open Items: There are no open items available for the account you are trying to create a case for.
  Incorrect Selection Criteria: The selection criteria used to identify items for the case may not match any existing items.
  Configuration Issues: There may be configuration settings in the system that are preventing items from being selected for the case.
  
  Solution:
  To resolve the FKKDM001 error, you can take the following steps:
  
  
  Check Open Items:
  
  Verify that there are open items available for the account in question. You can do this by navigating to the account and checking the open item list.
  
  
  
  Review Selection Criteria:
  
  Ensure that the selection criteria you are using to create the case are correct. This includes checking the account number, dunning area, and any other filters that may be applied.
  
  
  
  Adjust Configuration:
  
  If you suspect that there may be configuration issues, consult with your SAP administrator or functional consultant to review the settings related to case management and dunning processes.
  
  
  
  Create Items Manually:
  
  If necessary, you can manually create items or adjust existing items to ensure that there are items available for the case.
  
  
  
  Check User Authorizations:
  
  Ensure that you have the necessary authorizations to create cases and access the relevant items.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on case creation and dunning processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKDM (Dunning Management) and FBL5N (Customer Line Item Display) to help navigate and troubleshoot.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create the case.