How To Fix FKKCOLL116 - No data record found with doc. number &1 in submission table DFKKCOLL

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 116

• Message text: No data record found with doc. number &1 in submission table DFKKCOLL

What causes this issue?

Information has been sent for collection unit &V2&. However, no data
record with document number &V1& could be found in submission table
DFKKCOLL.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the payload and check with the collection agency. Determine if the
document may have already been archived.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL116 - No data record found with doc. number &1 in submission table DFKKCOLL ?

  The SAP error message FKKCOLL116 indicates that there is no data record found with the specified document number in the submission table DFKKCOLL. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when trying to process a collection or submission that references a document number that does not exist in the system.
  Causes:
  
  Incorrect Document Number: The document number provided may be incorrect or mistyped.
  Data Deletion: The record may have been deleted or archived, which means it is no longer available in the submission table.
  Incorrect Submission Process: The submission process may not have been executed correctly, leading to missing records.
  Timing Issues: The document may not have been created or posted yet, leading to a temporary absence in the table.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  
  Solutions:
  
  Verify Document Number: Double-check the document number for accuracy. Ensure that it is the correct number and format.
  Check Data Availability: Use transaction codes like SARA (Archive Administration) to check if the document has been archived or deleted.
  Review Submission Process: Ensure that the submission process was completed successfully. You may need to re-run the submission or check for any errors in the process.
  Check Timing: If the document was recently created, wait a moment and try again, as there may be a delay in data availability.
  Authorization Check: Ensure that the user has the necessary permissions to access the document. Consult with your SAP security team if needed.
  Consult Logs: Check the application logs (transaction SLG1) for any related error messages that might provide more context on the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (for processing payment requests) and FQEVENT (for event management).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation on FI-CA and the submission process to ensure that all steps are being followed correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.