How To Fix FKKCOLL112 - Hierarchy inconsistent: collection unit &1 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 112

• Message text: Hierarchy inconsistent: collection unit &1 missing

What causes this issue?

The hierarchy of collection units is inconsistent. Collection unit &V2&
refers to parent collection unit &V1&, which does not exist in the
hierarchy.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that all inbound data that might contain changes to the hierarchy
was processed successfully. To do this, you can use the Monitor for
Collection Services (transaction <DS:TRAN.FKKCOLL_MONI>FKKCOLL_MONI</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL112 - Hierarchy inconsistent: collection unit &1 missing ?

  The SAP error message FKKCOLL112 indicates that there is an inconsistency in the hierarchy of collection units in the SAP system. Specifically, it means that a required collection unit (identified by &1) is missing from the hierarchy, which can prevent the system from processing certain financial transactions or collections.
  Cause:
  
  Missing Collection Unit: The specified collection unit does not exist in the hierarchy, which can occur due to data entry errors, deletions, or incorrect configurations.
  Hierarchy Configuration Issues: The hierarchy of collection units may not be properly set up, leading to missing links or nodes.
  Data Migration Issues: If data was migrated from another system, some collection units may not have been transferred correctly.
  Inconsistent Master Data: There may be inconsistencies in the master data related to collection units, such as incorrect assignments or missing entries.
  
  Solution:
  
  
  Check Collection Unit Configuration:
  
  Navigate to the configuration settings for collection units in the SAP system.
  Verify that the collection unit specified in the error message exists and is correctly configured in the hierarchy.
  
  
  
  Recreate Missing Collection Unit:
  
  If the collection unit is indeed missing, you may need to create it again in the system.
  Ensure that it is properly linked to the relevant hierarchy.
  
  
  
  Review Hierarchy Structure:
  
  Check the overall structure of the collection unit hierarchy to ensure that all necessary units are present and correctly linked.
  Use transaction codes like FKKCOLL or SPRO to access the configuration settings.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data related to collection units to identify any discrepancies.
  Use transaction codes such as SE16 or SE11 to view the relevant tables and data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to collection units and hierarchy management for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKCOLL (for collection management) and SPRO (for configuration).
  SAP Notes: Check for any SAP Notes that may address known issues or provide patches related to this error.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the inconsistency in the collection unit hierarchy.