How To Fix FKKCOLL110 - Not possible to make hierarchy change for collection unit for partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 110

• Message text: Not possible to make hierarchy change for collection unit for partner &1

What causes this issue?

Collection agency &V1& has reported a change to the hierarchy of
collection units for business partner &V2&. Since there is still
unprocessed data related to the previous version of the hierarchy, the
hierarchy changes cannot be applied in the system.

System Response

Updating of inbound data is canceled.

How to fix this error?

Execute the report <LS>Process Collections Information</> (transaction
<DS:TRAN.FP03I>FP03I</>) for collection agency &V1& and business partner
&V2& to successfully process this data.
Afterwards, repeat processing of the inbound data to apply the hierarchy
changes in the system.
<ZH>Note</>
You can also use the Monitor for Collection Services (transaction
<DS:TRAN.FKKCOLL_MONI>FKKCOLL_MONI</>) to analyze the unprocessed or
incorrectly processed data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL110 - Not possible to make hierarchy change for collection unit for partner &1 ?

  The SAP error message FKKCOLL110 indicates that there is an issue with making a hierarchy change for a collection unit associated with a specific partner. This error typically arises in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with collections and account management.
  Cause:
  The error can occur due to several reasons, including:
  
  Hierarchy Restrictions: The collection unit may be part of a hierarchy that does not allow changes to be made. This could be due to the status of the collection unit or the partner involved.
  Locked or Inactive Collection Unit: The collection unit might be locked or inactive, preventing any modifications.
  Data Consistency Issues: There may be inconsistencies in the data related to the collection unit or partner that need to be resolved before changes can be made.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the collection unit or partner hierarchy.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Collection Unit Status: Verify if the collection unit is active and not locked. You can do this by navigating to the relevant transaction in SAP and checking the status of the collection unit.
  
  
  Review Hierarchy Settings: Ensure that the hierarchy settings allow for changes. If the collection unit is part of a hierarchy that restricts changes, you may need to adjust the hierarchy or consult with your SAP administrator.
  
  
  Data Consistency Check: Perform a data consistency check to identify any issues with the collection unit or partner data. This may involve running specific reports or transactions that can highlight inconsistencies.
  
  
  Authorization Check: Ensure that the user attempting to make the change has the necessary authorizations. If not, you may need to request additional permissions from your SAP security team.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the FKKCOLL110 error for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as FKKCOLL (Collection Management) and FKKMA (Master Data).
  SAP Notes: Search for SAP Notes related to FKKCOLL110 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.