How To Fix FKKCOLL111 - Hierarchy change for collection unit for partner &1 not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 111

• Message text: Hierarchy change for collection unit for partner &1 not unique

What causes this issue?

In a message, collection agency &V1& has reported an ambiguous change in
the hierarchy of collection unit &V3& to business partner &V2&. The
collection unit was assigned to different parent collection units.

System Response

Posting of inbound data is canceled.

How to fix this error?

Change the hierarchy in the payload and restart processing. Reject the
inbound data if necessary.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL111 - Hierarchy change for collection unit for partner &1 not unique ?

  The SAP error message FKKCOLL111 indicates that there is a hierarchy change for a collection unit that is not unique for the specified partner. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when there are issues with the assignment of collection units to partners.
  Cause:
  The error can arise due to several reasons:
  
  Duplicate Entries: There may be multiple collection units assigned to the same partner, leading to ambiguity in the hierarchy.
  Changes in Hierarchy: If there have been recent changes in the hierarchy structure, it may not be clear which collection unit should be used for the partner.
  Data Inconsistencies: There could be inconsistencies in the data related to collection units and partners, possibly due to manual changes or data migration issues.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Collection Units:
  
  Go to the transaction code FQ02 (Change Contract Account) or FQ03 (Display Contract Account) and check the collection units assigned to the partner.
  Ensure that there are no duplicate collection units assigned to the same partner.
  
  
  
  Review Hierarchy Changes:
  
  If there have been recent changes to the hierarchy, review those changes to ensure they are correctly implemented.
  Use transaction FQH1 (Hierarchy Maintenance) to check the hierarchy structure and make necessary adjustments.
  
  
  
  Data Consistency Check:
  
  Run a consistency check for the contract accounts using transaction SARA or SDBA to identify any inconsistencies in the data.
  Correct any inconsistencies found during the check.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQ02, FQ03, FQH1, and others related to contract accounts and collection units.
  SAP Notes: Search for SAP Notes related to FKKCOLL111 for any known issues or fixes.
  Documentation: Review the SAP Help Portal for detailed information on managing collection units and hierarchy structures in FI-CA.
  
  By following these steps, you should be able to identify and resolve the issue causing the FKKCOLL111 error message.