How To Fix FKKCOLL104 - There is no amount information to be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 104

• Message text: There is no amount information to be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL104 - There is no amount information to be processed ?

  The SAP error message FKKCOLL104 ("There is no amount information to be processed") typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system is trying to process a transaction that requires amount information, but none is available. This can happen in various scenarios, such as during the execution of a billing run, payment processing, or when trying to post a document.
  Causes:
  
  Missing Amount Data: The most common cause is that the relevant document or transaction does not have any associated amount data. This could be due to incorrect configuration or missing entries in the relevant tables.
  Incorrect Document Status: The document may be in a status that does not allow for processing, such as being blocked or not fully posted.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the contract account or related master data.
  Configuration Issues: There may be issues with the configuration of the FI-CA module, such as settings related to payment processing or billing.
  
  Solutions:
  
  Check Document Entries: Verify that the document you are trying to process has valid amount information. You can do this by checking the relevant contract account or document in the system.
  Review Document Status: Ensure that the document is in a status that allows for processing. If it is blocked or not fully posted, you may need to resolve those issues first.
  Data Consistency Check: Run consistency checks on the contract accounts and related data to identify any discrepancies. You can use transaction codes like SARA for archiving or SICF for service activation to check for inconsistencies.
  Configuration Review: Review the configuration settings in the FI-CA module to ensure that they are set up correctly for the processes you are trying to execute. This may involve checking settings related to payment processing, billing, and document types.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Debugging: If you have access to development tools, you can debug the process to identify where the error is occurring and what data is missing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (for processing payment requests) and FPL1 (for creating payment requests).
  SAP Documentation: Review the official SAP documentation for FI-CA to understand the processes and configurations involved.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in FI-CA for further assistance.