How To Fix FKKCOLL102 - Total amount of payment &1 differs from assigned payment amounts

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 102

• Message text: Total amount of payment &1 differs from assigned payment amounts

What causes this issue?

The total of payment &V1& of &V2& differs from the assigned payment
amounts (including reported interest and charges) of &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL102 - Total amount of payment &1 differs from assigned payment amounts ?

  The SAP error message FKKCOLL102 indicates that there is a discrepancy between the total amount of a payment and the sum of the assigned payment amounts. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when processing payments.
  Cause:
  
  Mismatch in Amounts: The total payment amount entered does not match the sum of the individual amounts assigned to the invoices or items.
  Partial Payments: If a payment is made that does not fully cover the assigned invoices, the system may throw this error if the amounts do not align correctly.
  Incorrect Assignment: The payment may have been incorrectly assigned to the wrong invoices or items, leading to a mismatch.
  Currency Differences: If there are currency conversions involved, discrepancies may arise due to exchange rate differences.
  Manual Entry Errors: Errors during manual entry of payment amounts or assignments can lead to this issue.
  
  Solution:
  
  Verify Payment Amounts: Check the total payment amount and ensure it matches the sum of the assigned amounts. Adjust the payment or the assignments as necessary.
  Review Assignments: Go through the payment assignments to ensure that they are correctly assigned to the appropriate invoices or items.
  Check for Partial Payments: If the payment is a partial payment, ensure that the remaining amounts are correctly accounted for and that the payment is appropriately recorded.
  Currency Check: If applicable, verify that the currency amounts are correctly converted and that there are no discrepancies due to exchange rates.
  Re-enter Payment: If the issue persists, consider re-entering the payment and its assignments to ensure accuracy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment discrepancies in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FPL9 (for payment processing) or FBL5N (for customer line items) to review and correct the entries.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the appropriate permissions to make changes to payment assignments and amounts.
  Testing: If changes are made, test the payment process in a development or quality assurance environment before applying changes in production.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in FI-CA for further assistance.