How To Fix FKKCOLL103 - External status &1 for collection unit &2 not entered in Customizing

FKKCOLL103 - Overview

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 103

• Message text: External status &1 for collection unit &2 not entered in Customizing

What causes this issue?

External status &V1&, which was reported for collection unit &V2&, is
not entered in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE FICA_NA_CUST_1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKCOLL103 - Details

• The SAP error message FKKCOLL103 indicates that there is an issue with the configuration of the external status for a collection unit in the SAP system. Specifically, it means that the external status for the specified collection unit has not been defined in the Customizing settings.
  
  Cause:
  The error occurs when:
  
  The external status for the collection unit is not maintained in the Customizing settings.
  There may be a mismatch between the expected external status and what is configured in the system.
  The collection unit is being used in a transaction that requires a defined external status.
  
  
  Solution:
  To resolve the error, you need to perform the following steps:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter the transaction code SPRO to access the Customizing settings.
  
  
  
  Navigate to the Relevant Configuration:
  
  Follow the path: Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Contract Accounts Receivable and Payable -> Collection Management -> Define External Statuses.
  
  
  
  Define External Status:
  
  Check