How To Fix FKKBIX2391 - At least one consumption item is not qualified for rating

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX2 - Billing in Contract Accounts Receivable and Payable

• Message number: 391

• Message text: At least one consumption item is not qualified for rating

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX2391 - At least one consumption item is not qualified for rating ?

  The SAP error message FKKBIX2391, which states "At least one consumption item is not qualified for rating," typically occurs in the context of billing or invoicing processes, particularly when dealing with consumption-based billing scenarios. This error indicates that there is an issue with one or more items in the billing document that prevents them from being processed for rating.
  Causes:
  
  Missing or Incorrect Master Data: The consumption item may not have the necessary master data set up correctly, such as pricing conditions, service types, or other relevant attributes.
  Inconsistent Data: There may be inconsistencies in the data related to the consumption item, such as invalid or missing entries in the billing document or related master data.
  Rating Configuration Issues: The configuration for rating in the system may not be set up correctly, leading to items not being qualified for rating.
  Item Status: The status of the consumption item may not allow it to be processed for rating (e.g., it may be marked as inactive or not billable).
  Contractual Conditions: The consumption item may not meet the contractual conditions required for rating, such as minimum thresholds or specific criteria.
  
  Solutions:
  
  Check Master Data: Verify that all relevant master data for the consumption item is complete and accurate. This includes checking pricing conditions, service types, and any other related attributes.
  Review Billing Document: Inspect the billing document for any inconsistencies or missing information related to the consumption items. Ensure that all required fields are filled out correctly.
  Examine Rating Configuration: Review the configuration settings for rating in the SAP system. Ensure that the necessary conditions and rules are in place for the consumption items to be rated.
  Check Item Status: Ensure that the status of the consumption item allows it to be processed for rating. If necessary, update the status to make it billable.
  Consult Contractual Agreements: Review any contractual agreements related to the consumption item to ensure that it meets the necessary conditions for rating.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), or VF03 (Display Billing Document) to investigate the billing documents.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the FKKBIX2391 error and implement the necessary solutions to resolve it.