How To Fix FKKBIX2390 - Consumption item &1 was rated successfully.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX2 - Billing in Contract Accounts Receivable and Payable

• Message number: 390

• Message text: Consumption item &1 was rated successfully.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX2390 - Consumption item &1 was rated successfully. ?

  The SAP error message FKKBIX2390 indicates that a consumption item has been rated successfully, but it may not be processed as expected in the context of billing or invoicing. This message typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where consumption items are rated based on predefined rules.
  Cause:
  
  Rating Configuration Issues: The rating configuration for the consumption item may not be set up correctly, leading to successful rating but improper handling in subsequent processes.
  Data Inconsistencies: There may be inconsistencies in the data related to the consumption item, such as missing or incorrect master data.
  Process Flow Issues: The process flow for handling rated items may not be correctly defined, leading to confusion in the system about how to proceed after a successful rating.
  Integration Issues: If the consumption item is part of a larger integrated process (e.g., integration with billing or invoicing systems), there may be issues in the integration points.
  
  Solution:
  
  Check Rating Configuration: Review the rating configuration for the consumption item to ensure that all necessary parameters and rules are correctly defined.
  Validate Data: Ensure that all relevant master data and transactional data are complete and accurate. This includes checking customer data, service definitions, and any other related entities.
  Review Process Flow: Analyze the process flow for handling rated items to ensure that it is correctly defined and that all necessary steps are included.
  Integration Checks: If applicable, check the integration points with other systems (e.g., billing systems) to ensure that data is being passed correctly and that there are no errors in the integration.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module (SAP CC or SAP CI) for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to FKKBIX2390.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT, FQINVOIC, or others that may be involved in the rating and invoicing process.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the FKKBIX2390 error and implement a suitable solution.