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Message type: E = Error
Message class: FKKBIX2 - Billing in Contract Accounts Receivable and Payable
Message number: 389
Message text: &1 consumption items were rated successfully.
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FKKBIX2389
- &1 consumption items were rated successfully. ?The SAP error message FKKBIX2389 typically relates to issues encountered during the rating of consumption items in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This message indicates that a certain number of consumption items were rated successfully, but it may also imply that there are issues with some items that were not rated or processed correctly.
Cause:
- Data Issues: There may be missing or incorrect data in the consumption items that prevent them from being rated properly.
- Configuration Problems: The rating configuration may not be set up correctly, leading to issues in processing certain items.
- Business Rules: The business rules defined for rating may not be met for some items, causing them to be skipped or not rated.
- Technical Errors: There could be underlying technical issues, such as system performance problems or bugs in the software.
Solution:
- Check Data Integrity: Review the consumption items that were not rated. Ensure that all required fields are populated and that the data is valid.
- Review Configuration: Verify the rating configuration settings in SAP CC or CI. Ensure that all necessary parameters and rules are correctly defined.
- Examine Business Rules: Check the business rules applied to the consumption items. Make sure that they align with the expected behavior for rating.
- Logs and Traces: Look at the application logs and traces to identify any specific errors or warnings that may provide more context about the issue.
- Testing: If possible, conduct tests with a smaller set of data to isolate the problem and determine if it is data-specific or configuration-related.
- Consult Documentation: Refer to SAP documentation or notes related to FKKBIX2389 for any specific guidance or known issues.
- Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to diagnose and resolve the issues related to the FKKBIX2389 error message in SAP.
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