How To Fix FKKBIX2385 - Billing request &1 does not exist in the database. Request archived?

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX2 - Billing in Contract Accounts Receivable and Payable

• Message number: 385

• Message text: Billing request &1 does not exist in the database. Request archived?

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX2385 - Billing request &1 does not exist in the database. Request archived? ?

  The SAP error message FKKBIX2385 indicates that a billing request you are trying to access does not exist in the database, and it may have been archived. This typically occurs in the context of billing and invoicing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  Cause:
  
  Archiving: The billing request has been archived as part of the data management process. SAP systems often archive older data to improve performance and manage database size.
  Incorrect Request Number: The billing request number you are trying to access may be incorrect or mistyped.
  Deletion: The billing request may have been deleted or not created properly in the first place.
  Authorization Issues: You may not have the necessary authorizations to view the billing request.
  
  Solution:
  
  
  Check Archiving Status:
  
  Use transaction code SARA to check the archiving status of billing requests. You can look for the specific archiving object related to billing requests.
  If the request is archived, you may need to restore it from the archive if necessary.
  
  
  
  Verify Request Number:
  
  Double-check the billing request number you are using. Ensure that it is correct and exists in the system.
  
  
  
  Consult with IT or SAP Basis Team:
  
  If you suspect that the request has been deleted or if you need to restore archived data, consult with your IT department or SAP Basis team for assistance.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to access billing requests. You may need to contact your system administrator to verify your user roles and permissions.
  
  
  
  Use Alternative Transactions:
  
  If you are trying to view billing information, consider using alternative transactions or reports that may provide the information you need without directly accessing the billing request.
  
  
  
  Related Information:
  
  Archiving Process: Understand the archiving process in your organization, including how often it occurs and what data is archived.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SARI (Restore from Archive), and others related to billing and invoicing.
  Documentation: Refer to SAP documentation or help files for more detailed information on billing requests and archiving processes.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP support team for further investigation.