How To Fix FKKBIX2365 - Consumption item &1 set to reversed due to duplicate check &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX2 - Billing in Contract Accounts Receivable and Payable

• Message number: 365

• Message text: Consumption item &1 set to reversed due to duplicate check &2

What causes this issue?

The aforementioned rated consumption item has been recognized as a
duplicate.

System Response

To prevent the further processing of an item its
<DS:DE.RATINGREVERSED_KK>rating status</> is flagged as ?reversed?. It
is not possible to rate this item again.
In accordance with the <DS:DE.CIT4_DCPROCRULE_KK>
<DS:DE.CIT4_DCPROCRULE_KK>duplicate check</></> <DS:DE.CIT_DCSCHEMA_KK>
<DS:DE.CIT4_DCPROCRULE_KK>processing rule</></>, a reversal request is
created for the associated billable item.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX2365 - Consumption item &1 set to reversed due to duplicate check &2 ?

  The SAP error message FKKBIX2365 indicates that a consumption item has been set to reversed due to a duplicate check. This typically occurs in the context of financial transactions, particularly in the area of asset accounting or when dealing with consumption items in SAP.
  Cause:
  The error arises when the system detects that a consumption item (identified by the unique identifier &1) is being processed in a way that violates the duplicate check rules defined in the system. This can happen for several reasons, including:
  
  Duplicate Entries: The same consumption item is being processed multiple times, which the system flags as a potential error to prevent double counting or incorrect financial reporting.
  Configuration Settings: The duplicate check settings in the system may be too strict or not properly configured, leading to legitimate transactions being flagged as duplicates.
  Timing Issues: If transactions are processed in quick succession, the system may not have updated its records in time to recognize that a transaction is already in progress.
  
  Solution:
  To resolve the FKKBIX2365 error, consider the following steps:
  
  Review the Transaction: Check the transaction history for the consumption item in question. Ensure that there are no duplicate entries being processed.
  Adjust Configuration: If the duplicate check settings are too strict, you may need to adjust them in the configuration settings of the SAP system. This may involve working with your SAP Basis or configuration team.
  Transaction Logs: Review the transaction logs to identify any patterns or specific conditions under which the error occurs. This can help in diagnosing the root cause.
  Manual Intervention: If necessary, manually reverse or correct the duplicate entries in the system to ensure that the consumption item is processed correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the FKKBIX2365 error for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50, F-02, or F-03 that may be involved in processing financial transactions.
  User Roles: Ensure that users have the appropriate roles and permissions to perform the transactions without triggering duplicate checks unnecessarily.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.