How To Fix FKKBIX340 - Refill method and/or point of sale does not exist

FKKBIX340 - Overview

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 340

• Message text: Refill method and/or point of sale does not exist

What causes this issue?

The following reasons for a balance change on a prepaid account require
correct entries for the refill method and the point of sale:
01,,Individual refill, payment already made
02,,Automatic refill
11,,Individual refill, payment not yet made

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Entering the refill method and point of sale is required because these
refill reasons lead to a posting in Contract Accounts Receivable and
Payable; the account determination is dependent on the refill method and
the point of sale.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKBIX340 - Details

• The SAP error message FKKBIX340, which states "Refill method and/or point of sale does not exist," typically occurs in the context of SAP's Retail or Logistics modules, particularly when dealing with inventory management, replenishment, or point-of-sale (POS) systems. This error indicates that the system is unable to find a valid refill method or point of sale configuration for the transaction you are trying to execute.
  Causes:
  
  Missing Configuration: The refill method or point of sale (POS) has not been defined in the system.
  Incorrect Master Data: The master data for the item or location may not be set up correctly, leading to the system not recognizing the refill method or POS.
  Data Inconsistency: There may be inconsistencies in the data, such as missing links between the refill method and the POS.
  Authorization Issues: The user may not have the necessary authorizations to access the refill method or POS.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for refill