How To Fix FKKBIX338 - Enter "requested change of credit" for balance change reason &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 338

• Message text: Enter "requested change of credit" for balance change reason &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

For the <DS:DE.PPRSN_KK>balance change reason</> &v1& in the field
<DS:DE.PPAMOUNT_REQ_KK>Requested Change of Credit</>, enter the amount
that was originally requested for the change of the prepaid credit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX338 - Enter "requested change of credit" for balance change reason &1 ?

  The SAP error message FKKBIX338, which states "Enter 'requested change of credit' for balance change reason &1," typically occurs in the context of financial transactions, particularly when dealing with credit management or balance adjustments in accounts receivable.
  Cause:
  This error message is triggered when a user attempts to make a balance change in the system without specifying the required reason for the change. The system expects a specific input for the "balance change reason," and if it is not provided or is incorrect, the error will occur.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Input Fields: Ensure that you have filled in all required fields in the transaction screen, particularly the "balance change reason" field. 
  
  
  Enter the Correct Reason: The error message suggests that you need to enter "requested change of credit" for the balance change reason. Make sure to select or input this specific reason in the relevant field.
  
  
  Review Configuration: If you are unsure about the available balance change reasons, you may need to check the configuration settings in your SAP system. This can usually be done by navigating to the relevant customizing transaction (e.g., SPRO) and reviewing the settings for credit management or balance adjustments.
  
  
  Consult Documentation: If you are still facing issues, refer to the SAP documentation or help files related to credit management and balance changes for more detailed guidance.
  
  
  Contact Support: If the problem persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in credit management, such as FD32 (Change Customer Credit Management) or FBL5N (Customer Line Item Display).
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to make changes to credit and balance adjustments.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to address the FKKBIX338 error and proceed with your financial transactions in SAP.