How To Fix FKKBIX338 - Enter "requested change of credit" for balance change reason &1

FKKBIX338 - Overview

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 338

• Message text: Enter "requested change of credit" for balance change reason &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

For the <DS:DE.PPRSN_KK>balance change reason</> &v1& in the field
<DS:DE.PPAMOUNT_REQ_KK>Requested Change of Credit</>, enter the amount
that was originally requested for the change of the prepaid credit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKBIX338 - Details

• The SAP error message FKKBIX338, which states "Enter 'requested change of credit' for balance change reason &1," typically occurs in the context of financial transactions, particularly when dealing with credit management or balance adjustments in accounts receivable.
  
  Cause:
  This error message is triggered when a user attempts to make a balance change in the system without specifying the required reason for the change. The system expects a specific input for the "balance change reason," and if it is not provided or is incorrect, the error will occur.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Input Fields: Ensure that you have filled in all required fields in the transaction screen, particularly the "balance change reason" field. 
  
  
  Enter the Correct Reason: The error message suggests that you need to enter "requested change of credit" for the balance change reason. Make sure to select or input this specific reason in the relevant field.
  
  
  Review Configuration: If