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How To Fix FKKBIX314 - Customer include &1 was activated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

  • Message number: 314

  • Message text: Customer include &1 was activated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKBIX314 - Customer include &1 was activated ?

    The SAP error message FKKBIX314 typically indicates that a customer include (a specific piece of code or functionality related to customer data) has been activated in the system. This message is often encountered in the context of financial accounting or controlling modules, particularly when dealing with customer master data or related processes.

    Cause:

    The error message FKKBIX314 usually arises due to one of the following reasons:

    1. Inconsistent Data: The customer data may be inconsistent or incomplete, leading to issues when trying to process transactions or reports.
    2. Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be compatible with the activated customer include.
    3. Configuration Issues: There may be configuration settings that are not properly set up, causing the system to throw this error when trying to access or process customer data.
    4. Missing Authorizations: The user may not have the necessary authorizations to access or modify the customer data.

    Solution:

    To resolve the FKKBIX314 error, you can take the following steps:

    1. Check Customer Data: Review the customer master data for completeness and consistency. Ensure that all required fields are filled out correctly.
    2. Review Custom Code: If there are any custom enhancements or modifications, review the code to ensure it is compatible with the activated customer include. You may need to consult with your ABAP developer.
    3. Configuration Review: Check the configuration settings related to customer data in the SAP system. Ensure that all necessary settings are correctly configured.
    4. Authorization Check: Verify that the user encountering the error has the necessary authorizations to access and modify customer data. You may need to work with your security team to adjust roles and permissions.
    5. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
    6. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer) to manage customer data.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data management and related error messages.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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