How To Fix FKKBIX312 - Customer include &1 was created

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 312

• Message text: Customer include &1 was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX312 - Customer include &1 was created ?

  The SAP error message FKKBIX312 typically indicates that a customer account has been created in the system, and it is often related to the configuration or processing of customer data in the Financial Accounting (FI) module, particularly in the context of accounts receivable.
  Cause:
  The error message FKKBIX312 usually arises in the following scenarios:
  
  Customer Master Data Creation: The system is trying to create a customer master record, but there may be issues with the data being entered or the configuration settings.
  Missing Required Fields: Certain mandatory fields in the customer master data may not have been filled out correctly.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as duplicate entries or invalid data formats.
  Authorization Issues: The user may not have the necessary authorizations to create or modify customer records.
  
  Solution:
  To resolve the FKKBIX312 error, you can take the following steps:
  
  
  Check Customer Data: Review the customer data being entered to ensure that all required fields are filled out correctly. This includes checking for mandatory fields such as customer name, address, and account information.
  
  
  Review Configuration Settings: Ensure that the configuration settings for customer accounts in the SAP system are correctly set up. This includes checking the account groups and number ranges.
  
  
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or duplicates. You can use transaction codes like FD01 (Create Customer) or FD02 (Change Customer) to check existing records.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to create or modify customer records. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the FKKBIX312 error message. This can provide additional context and troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01, FD02, FD03 (Display Customer), and FBL5N (Customer Line Item Display) for managing customer accounts.
  SAP Notes: Check for any SAP Notes related to FKKBIX312 for known issues and patches that may address the error.
  User Manuals: Review user manuals or training materials related to customer master data management in SAP.
  
  By following these steps, you should be able to identify the cause of the FKKBIX312 error and implement a solution to resolve it.