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Message type: E = Error
Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA
Message number: 042
Message text: Enter both case types
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FKKB_DM042
- Enter both case types ?The SAP error message FKKB_DM042, which states "Enter both case types," typically occurs in the context of the SAP Collections Management or Dispute Management modules. This error indicates that the system requires both case types to be specified for a particular operation, but one or both of them are missing.
Cause:
- Missing Input: The user has not entered both required case types in the relevant fields.
- Configuration Issues: There may be a configuration issue in the system that is not allowing the case types to be recognized or displayed properly.
- Data Entry Error: The user may have overlooked entering one of the case types due to oversight or misunderstanding of the required fields.
Solution:
- Check Input Fields: Ensure that both case types are entered in the appropriate fields. Review the screen or transaction where the error occurred and fill in any missing information.
- Review Documentation: Consult the SAP documentation or user guides related to the specific transaction or process you are working on to understand the requirements for entering case types.
- Configuration Review: If you have the necessary permissions, check the configuration settings in the SAP system to ensure that both case types are properly defined and available for selection.
- User Training: If this error is common among users, consider providing additional training or resources to help them understand how to correctly enter the required information.
- Contact Support: If the issue persists after checking the above points, it may be necessary to contact your SAP support team or consult with an SAP expert to investigate further.
Related Information:
By following these steps, you should be able to resolve the FKKB_DM042 error and proceed with your SAP tasks.
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