How To Fix FKKB_DM041 - Unallowed change of dispute case &1 (internal reason: &2 to &3)

FKKB_DM041 - Overview

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 041

• Message text: Unallowed change of dispute case &1 (internal reason: &2 to &3)

What causes this issue?

If you change the reason for dispute case &V1&, the internal dispute
type would change from &V2& to &V3&. This change is not possible.
The internal dispute types are:
Type,,Meaning
A001,,Incorrect Invoice
A002,,Incorrect Credit
A003,,Missing Credit
B001,,Missing Payment

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM041 - Unallowed change of dispute case &1 (internal reason: &2 to &3) ?

  The SAP error message FKKB_DM041 indicates that there has been an unallowed change to a dispute case. This error typically arises in the context of dispute management within SAP, where certain changes to a dispute case are restricted due to business rules or system configurations.
  
  Cause:
  The error message FKKB_DM041 is triggered when an attempt is made to change a dispute case in a way that is not permitted. The internal reason provided in the message (e.g., &2 to &3) usually indicates the specific field or attribute that is being changed and the values involved. Common causes for this error include:
  
  Business Rules: Certain fields in a dispute case may be locked for editing once the case has reached a specific status or has been processed in a certain way.
  Configuration Settings: The system may be configured to prevent changes to specific attributes of a dispute case after certain actions have been taken (e.g.,