How To Fix FKKB_DM031 - Assignment can only be reset manually for credit memos

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 031

• Message text: Assignment can only be reset manually for credit memos

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM031 - Assignment can only be reset manually for credit memos ?

  The SAP error message FKKB_DM031, which states "Assignment can only be reset manually for credit memos," typically occurs in the context of financial document processing, particularly when dealing with credit memos in the SAP system. This error indicates that the system has detected an issue with the assignment of a credit memo that cannot be automatically reset or adjusted.
  Cause:
  
  
  Credit Memo Processing: The error usually arises when trying to process a credit memo that has already been assigned to a specific invoice or document. The system does not allow automatic resetting of the assignment for credit memos due to the potential impact on financial reporting and reconciliation.
  
  
  Document Status: The status of the credit memo or the related documents may not allow for automatic adjustments. For example, if the credit memo is already cleared or if there are inconsistencies in the document flow.
  
  
  Configuration Settings: There may be specific configuration settings in the SAP system that dictate how credit memos are handled, particularly regarding assignments and clearing.
  
  
  Solution:
  
  
  Manual Reset: To resolve the error, you will need to manually reset the assignment of the credit memo. This can typically be done through the transaction code FBRA (Reset Cleared Items) or FB08 (Reverse Document). You will need to enter the relevant document number and follow the prompts to reset the assignment.
  
  
  Check Document Flow: Review the document flow for the credit memo and the associated invoices to ensure that there are no discrepancies. Make sure that the credit memo is not already cleared or linked to other documents that would prevent its assignment from being reset.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to credit memo processing. There may be specific rules or configurations that need to be adjusted to allow for smoother processing of credit memos.
  
  
  User Authorization: Ensure that you have the necessary authorizations to perform the required actions on credit memos. Sometimes, restrictions in user roles can lead to errors.
  
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBRA, FB08, and FBL1N (Vendor Line Item Display) to manage and review credit memos and their assignments.
  Documentation: Review SAP documentation or help files related to credit memo processing and assignment management for additional insights and best practices.
  Training: Consider training sessions or workshops on financial document processing in SAP to better understand how to handle such errors in the future.
  
  By following these steps, you should be able to resolve the FKKB_DM031 error and manage credit memos effectively within your SAP system.