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Message type: E = Error
Message class: FKK_SEPA - FI-CA: SEPA Mandate Management
Message number: 725
Message text: Direct debit pre-notification &1 does not contain any items
The direct debit pre-notification does not contain any items.
A possible reason for this could be that all items were removed from
this pre-notification, but the pre-notification as a whole was not
reversed.
Check the direct debit pre-notification.
Error message extract from SAP system. Copyright SAP SE.
FKK_SEPA725
- Direct debit pre-notification &1 does not contain any items ?The SAP error message FKK_SEPA725 indicates that a direct debit pre-notification does not contain any items. This error typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules when generating SEPA (Single Euro Payments Area) files for direct debit transactions.
Cause:
The error can be caused by several factors, including:
- No Items in the Pre-notification: The pre-notification document is created without any associated items, meaning there are no transactions or accounts linked to it.
- Incorrect Configuration: There may be issues with the configuration of the direct debit process, such as missing settings for the payment method or the direct debit type.
- Data Issues: There could be missing or incorrect data in the customer master records or the contract accounts that prevent items from being included in the pre-notification.
- Timing Issues: The pre-notification might be generated at a time when there are no pending items for direct debit processing.
Solution:
To resolve the error, you can take the following steps:
- Check Pre-notification Document: Review the pre-notification document to ensure that it is supposed to contain items. If it is empty, verify the criteria used to generate it.
- Review Configuration: Ensure that the configuration for direct debit processing is correctly set up. This includes checking:
- Payment methods
- Direct debit types
- Customer master data settings
- Verify Customer Data: Check the customer accounts to ensure that they have valid direct debit mandates and that there are items due for collection.
- Run the Direct Debit Process: Ensure that the direct debit process is run correctly and that there are items available for collection. You may need to run the relevant transaction to create or update items.
- Check for Pending Items: Make sure there are pending items in the system that should be included in the pre-notification. If there are no items, you may need to create them or adjust the timing of the pre-notification generation.
- Consult Documentation: Refer to SAP documentation or help resources for specific configuration settings related to SEPA direct debit processing.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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