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Message type: E = Error
Message class: FKK_SEPA - FI-CA: SEPA Mandate Management
Message number: 723
Message text: Item &1 &2 is already included in a payment order
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FKK_SEPA723
- Item &1 &2 is already included in a payment order ?The SAP error message FKK_SEPA723 indicates that a specific item (identified by the parameters &1 and &2) is already included in a payment order. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules when processing payment orders or SEPA (Single Euro Payments Area) transactions.
Cause:
- Duplicate Entry: The item has already been processed and included in a payment order, which prevents it from being added again.
- Incorrect Payment Order Processing: There may be an issue with how payment orders are being generated or processed, leading to attempts to include the same item multiple times.
- System Configuration: There may be configuration settings that are not aligned with the business processes, leading to this error.
Solution:
- Check Payment Order Status: Verify the status of the payment order to see if the item is indeed included. You can do this by checking the payment order details in the SAP system.
- Review Payment Order Generation Logic: Ensure that the logic used to generate payment orders is correctly identifying which items should be included. This may involve reviewing custom code or configuration settings.
- Remove Duplicate Items: If the item is mistakenly included in multiple payment orders, you may need to remove the duplicate entries from the payment order or adjust the selection criteria for payment processing.
- Consult Documentation: Review SAP documentation or notes related to payment processing and SEPA transactions for any specific guidance or known issues.
- Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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