How To Fix FKK_SEPA724 - Amount of item &1 has changed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

• Message number: 724

• Message text: Amount of item &1 has changed

What causes this issue?

After the item &V1& was removed from the direct debit pre-notification,
the open amount of the item changed.
Old amount: &V3& &V2&
New amount: &V4& &V2&

System Response

You cannot return this item to the pre-notification.

How to fix this error?

Create a new direct debit pre-notification for this item.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SEPA724 - Amount of item &1 has changed ?

  The SAP error message FKK_SEPA724 ("Amount of item &1 has changed") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules when processing SEPA (Single Euro Payments Area) transactions. This error indicates that the amount of a specific item has been modified after it was initially processed, which can lead to inconsistencies in the payment processing.
  Cause:
  
  Amount Change: The most common cause of this error is that the amount of the item referenced in the error message has been changed after the payment request was created. This can happen due to manual adjustments, corrections, or updates in the billing or invoicing process.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in the amounts.
  Incorrect Configuration: Configuration settings related to payment processing or SEPA transactions may not be set up correctly, leading to unexpected behavior.
  
  Solution:
  
  Check Item Amount: Review the item referenced in the error message to confirm whether the amount has indeed changed. If it has, ensure that the correct amount is reflected in the payment request.
  Recreate Payment Request: If the item amount has changed, you may need to recreate the payment request to ensure that it reflects the current amounts. This may involve reversing the original payment request and generating a new one.
  Review Configuration: Check the configuration settings related to SEPA payments and ensure that they are set up correctly. This includes reviewing payment methods, payment terms, and any relevant settings in the FI-CA module.
  Data Consistency Check: Perform a consistency check on the relevant data to ensure that there are no discrepancies between the amounts in the billing documents and the payment requests.
  Consult Documentation: Refer to SAP documentation or notes related to the FKK_SEPA724 error for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FPE1 (for payment requests) or FBL5N (for account statements) to investigate the items and their amounts.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the FKK_SEPA724 error and implement a suitable solution.