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Message type: E = Error
Message class: FKK_SEPA - FI-CA: SEPA Mandate Management
Message number: 016
Message text: There are no active mandates for business partner &1
For business partner &V1&, no mandates were found with one of the
following statuses:
Entered
To Be Confirmed
Active
Locked
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
FKK_SEPA016
- There are no active mandates for business partner &1 ?The SAP error message FKK_SEPA016 indicates that there are no active SEPA mandates for the specified business partner. This error typically occurs when you are trying to process a payment or direct debit transaction, and the system cannot find a valid mandate associated with the business partner.
Cause:
- No Active Mandate: The primary cause of this error is that there are no active SEPA mandates for the specified business partner in the system.
- Expired Mandate: The mandate may exist but could be expired or inactive.
- Incorrect Business Partner: The business partner ID provided may be incorrect or not linked to any active mandates.
- Mandate Not Created: The mandate may not have been created or properly set up in the system.
Solution:
Check Mandate Status:
- Go to the SEPA mandate management transaction (e.g., transaction code FPAYM or FPE1) and check if there are any active mandates for the business partner.
- Ensure that the mandate is active and not expired.
Create a New Mandate:
- If no active mandate exists, you will need to create a new SEPA mandate for the business partner.
- Ensure that all required information is filled out correctly, including the mandate reference, debtor ID, and other relevant details.
Verify Business Partner Data:
- Check the business partner data to ensure that the correct ID is being used and that it is properly set up in the system.
- Ensure that the business partner is assigned to the correct company code and has the necessary payment information.
Review Configuration:
- If you are consistently facing this issue, review the configuration settings for SEPA mandates in your SAP system to ensure everything is set up correctly.
Consult Documentation:
- Refer to SAP documentation or help resources for more detailed steps on managing SEPA mandates.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.
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